Steps to follow:
1 - Click on the appointment icon.
2 - It is possible to create a manual appointment by clicking onor by importing a file.
3 - Select a contact, date and time.
4 - Click on " + Create".
5 - Select the desired appointment by checking the checkbox next to the customer's name.
6 - Click on "Bulk action" and select "Send confirmation".
7 - Type the desired message in the frame.
- It is possible to add attributes to your message by clicking on the desired attribute to the frame's right.
8 - Click on "Send".
- The sent message can be viewed in the "Chat" module.
9 - Once the message is sent, a green check will be shown in the "SMS" column.
10 - Once the customer confirms the appointment, a green check will be shown in the "Response" column.